Notation based on the Act on Specified Commercial Transactions


Payment Methods
 
・Credit Card (VISA, Mastercard, JCB, AMEX, Discover, Diners Club)
・PayPal
・Rakuten Pay
・PayPay
・LINE Pay
・Merpay
・au PAY
・Paidy
・Convenience Store Payment
・Bank Transfer
・Yamato Transport Cash on Delivery / Credit Card on Delivery: VISA, Mastercard, JCB, AMEX, Diners Club, J-Debit; Electronic Money on Delivery: nanaco (up to ¥50,000), Rakuten Edy (up to ¥50,000), WAON (up to ¥20,000), Transportation IC cards (up to ¥20,000) (Suica, PASMO, Kitaca, TOICA, manaca, ICOCA, SUGOCA, nimoca, Hayakaken)

 

Payment Deadline
・Online Payment (Credit Cards, etc.): Advance Payment
・Convenience Store Payment: Please pay for the product within 3 days from the order date.
・Cash on Delivery: Upon arrival
・Bank Transfer: Please pay for the product within 7 days from the order date. Products will be shipped after payment is confirmed.
 Bank Transfer Details
 Rakuten Bank (0036) Second Business Branch (252)
 Ordinary 7760340 KABUSHIKIGAISHA TOCHIGI LIQUEUR
*If the payment period is exceeded, the order will be canceled, so please place your order again.

 

Fees Other Than Product Price
【Shipping Fee】¥990. Hokkaido, Chugoku, Shikoku, Kyushu, Okinawa, remote islands: ¥1,210.
*Free shipping for purchases of ¥11,000 or more (tax included).
【Handling Fee】Convenience store payment fee, bank transfer fee, cash on delivery fee: ¥330 for less than ¥10,000; ¥440 for less than ¥30,000; ¥660 for less than ¥100,000; ¥1,100 for up to ¥300,000.

 

Delivery Company
Yamato Transport

 

Delivery Time
Online payment, convenience store payment, bank transfer: If no specific date is designated, we will ship within 6 business days after confirming payment.
Cash on delivery: If no specific date is designated, we will ship within 6 business days after confirming your order.
*Please contact us if you are in a hurry.
*We will notify you by email if there is a delay due to bad weather, delivery company circumstances, or other reasons.

Seller 
Tochigi Liqueur Co., Ltd.
Operations Manager: Yuriko Hara
Liquor Sales License: U-sake 1 No. 52, Utsunomiya Tax Office
Address: K Riviere B, 9-11 Futaara-machi, Utsunomiya-shi, Tochigi, 320-0804 Japan
Phone Number: 050-3554-4300

 

Cancellation Policy
Cancellations are only possible via email for orders that have not yet been shipped.

 

Returns and Exchanges
Please contact us within 7 days of product arrival for returns or exchanges.
Due to the nature of the products, we cannot accept returns for customer convenience. However, if there is damage during shipping, an incorrect product delivery, or a defective product, please contact us by email. We will issue a refund or exchange for a new product. We will cover the shipping cost for replacement products.

 

Pre-order Products
We list products with a clearly stated shipping date and a pre-order period of up to 4 months.

 

Email Address
info@tochigi-liqueur.com